Privacy Policy | fileTRX

Last Updated: December 10, 2024

This Privacy Policy explains how fileTRX ("we", "our", or "us") handles information collected when you use our website to share files ("Service"). We are committed to protecting your privacy and ensuring that your information is handled securely and responsibly.

1. Information We Collect

We do not require users to create an account or log in. As such, we do not intentionally collect personally identifiable information (PII) such as names or email addresses.

However, some limited technical data may be collected automatically as part of our service operation.

2. Automatically Collected Information

When you use our Service, we may collect anonymous usage data through tools such as Google Analytics. This may include:

IP address
Device type
Browser type and version
Operating system
Pages visited and time spent
Timestamps and referrer URLs

IP addresses are used solely for security, analytics, and fraud prevention. We do not attempt to identify users based on this data.

We use cookies only to improve user experience and analyse aggregate usage. These cookies are not shared with third parties for advertising or profiling.

3. How We Use Information

The information we collect is used only for the following purposes:

Improving and optimising the fileTRX website and service
Analysing anonymous user behaviour to enhance the experience
Detecting abuse and maintaining platform security

4. Data Storage and Deletion

Files uploaded to fileTRX are stored temporarily and securely in cloud storage for 3 days from the creation of the sharing space ("TRX").

After 3 days, all files and the associated TRX are automatically and permanently deleted from our systems.

5. File Access and Security

Files can only be accessed via the unique short URL provided at the time of upload.

Files are not publicly indexed or accessible via direct links outside of the TRX system
There is no search functionality or user account tracking
We use secure, encrypted cloud storage with access control to protect uploaded files

6. Automated File Scanning

To maintain a safe environment, we use automated tools to scan uploaded files for:

Malware or viruses
Child sexual abuse material (CSAM)
Copyrighted or illegal content

These scans are performed without identifying the uploader, and are used strictly to enforce our content policies and comply with legal obligations. Human staff may review flagged content only when required.

7. User Conduct and Content Restrictions

Users must not upload:

Illegal content
Explicit or pornographic material
Copyrighted or stolen content
Files violating applicable laws

fileTRX reserves the right to immediately delete any TRX and block access to our service upon violation of these terms.

8. Reporting Violations

Users can report inappropriate or illegal content by contacting us at:

📧 report@filetrx.com

All reports are reviewed promptly and necessary actions will be taken, including content removal and TRX blocking where appropriate.

9. Data Sharing and Third Parties

We do not sell or trade your data. We only share data with trusted third-party providers that assist us in operating our website (e.g., cloud storage and analytics), and only under strict confidentiality agreements.

10. Your Rights (GDPR and International Users)

While we do not collect personal identifiers, we may process technical data like IP addresses. If you are a resident of the UK, EU, or other jurisdictions with data protection laws, you may have rights including:

Right to access your data
Right to request deletion
Right to object to data processing

You can exercise your rights by contacting us at:

📧 privacy@filetrx.com

11. International Access

Our servers are located in the United Kingdom, but fileTRX is accessible globally. By using the service, you consent to the transfer of any necessary data across borders as part of service operation.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date. Continued use of the service after any updates constitutes acceptance of the revised policy.

13. Contact Us

For questions, concerns, or data-related inquiries, please contact: